fastpari Frequently Asked Questions

Creating a fastpari account takes less than two minutes. Visit the fastpari website, click the registration button, and fill in your mobile number, a secure password, and your date of birth. You must confirm that you are 18 years of age or older and agree to the Terms and Conditions. Once submitted, your account is active immediately and you can proceed to verify your identity and make your first deposit.

fastpari requires a valid government-issued identity document to complete KYC verification. Accepted documents include your National ID card (NID), a valid passport, or a driving licence. You will also need to submit a clear selfie for liveness verification. KYC is required before your first withdrawal and for accounts that reach enhanced due diligence thresholds.

No — each player is permitted to hold exactly one fastpari account. Opening duplicate accounts is a breach of our Terms and Conditions and will result in both accounts being suspended. Any funds held in duplicate accounts may be confiscated. If you have accidentally created a second account, contact support at [email protected] to resolve the situation.

If you forget your fastpari password, click the "Forgot Password" link on the login page. Enter your registered mobile number or email address and you will receive a reset link or OTP. Follow the instructions to set a new password. If you no longer have access to your registered mobile number, contact our support team at [email protected] for manual account recovery.

To permanently close your fastpari account, send a written request to [email protected] from your registered email address with the subject line "Account Closure Request". Withdraw any remaining balance before submitting the request. Our team will process the closure within 5 business days and confirm via email. Note that permanent account closure is different from self-exclusion — see our Responsible Gaming page for exclusion options.

To deposit via bKash on fastpari, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount, confirm, and you will receive a payment prompt linked to your registered bKash number. Complete the transaction using your bKash PIN. Deposits via bKash are credited to your fastpari account within a few minutes in most cases.

bKash deposits on fastpari are typically credited within 1 to 5 minutes after the transaction is confirmed on the bKash network. In rare cases during periods of high traffic or network congestion, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact fastpari support with your bKash transaction ID so the team can investigate.

The minimum deposit amount on fastpari is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. Some promotional offers may require a higher minimum deposit to qualify for a bonus — check the specific promotion terms before depositing.

The minimum withdrawal amount on fastpari is ৳500 BDT. Withdrawals below this threshold cannot be processed. To submit a withdrawal, navigate to the Withdrawal section in your account, select your preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer), enter the amount, and confirm. Ensure your account is fully KYC-verified before requesting a withdrawal.

Withdrawals to bKash and Nagad on fastpari are typically processed within 1 to 24 hours after the request is approved. Bank transfers to Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, or other Bangladeshi banks may take 1 to 3 business days depending on the receiving bank. Processing times may be longer on public holidays or during high-volume periods.

fastpari does not charge platform fees on standard deposits or withdrawals. However, your mobile financial service provider (bKash, Nagad, Rocket, or Upay) or your bank may apply their own transaction charges according to their standard fee schedules. fastpari has no control over third-party provider fees and recommends checking with your payment provider before transacting.

No — fastpari's anti-money-laundering policy requires that withdrawals are returned to the same payment method and account used for the original deposit. You cannot withdraw to a different bKash number, Nagad account, or bank account unless you have updated your verified payment details through the account settings process and the change has been approved by the compliance team.

fastpari covers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs, over/under, and in-play live betting. Tournaments covered include the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC events, and international Test and ODI series featuring the Bangladesh Tigers. Live odds are updated in real time throughout each match.

Yes — fastpari supports live in-play betting on BPL matches and other major cricket tournaments. During a live match, you can bet on the current over's outcome, next wicket, run rate, and more. In-play odds shift rapidly with match events, so act quickly. A stable internet connection is recommended for the best live betting experience on fastpari.

Yes — fastpari is fully optimised for mobile browsers on Android and iOS devices. You can access all casino games, cricket betting, and account management features directly through your mobile browser without needing to download a separate app. The platform uses SSL encryption to protect your connection and personal data on mobile, the same as on desktop.

The RTP on fastpari slot games varies by individual title and game provider. Most slots on the platform carry an RTP between 94% and 97%, which is in line with industry standards for licensed online casinos. RTP figures for individual games are published by the respective game studios — providers on fastpari include Pragmatic Play, NetEnt, Microgaming, and Spribe, whose published RTPs are publicly available.

Yes — fastpari features a live dealer casino section powered by leading studios including Evolution Gaming and Ezugi. You can play live Baccarat, Roulette, Blackjack, Teen Patti, and Andar Bahar with real dealers streamed in high definition. Live dealer games are available around the clock and are accessible from both desktop and mobile browsers with no additional software required.

The fastpari welcome bonus is automatically credited to your account when you make your first qualifying deposit. No bonus code is required unless a specific promotion states otherwise. To be eligible, your first deposit must meet the minimum threshold stated in the current welcome offer terms. The bonus will appear in your account balance or bonus wallet within a few minutes of the deposit being confirmed.

Wagering requirements on fastpari bonuses specify how many times you must play through the bonus amount before you can withdraw any winnings generated from it. The exact wagering multiplier varies by promotion and is clearly stated in each offer's terms. For example, a 20x wagering requirement on a ৳1,000 bonus means you must wager ৳20,000 in total before the bonus-derived winnings become withdrawable.

Yes — fastpari bonus funds and free spins have an expiry period that is stated in each individual promotion's terms and conditions. Typically, welcome bonuses must be used within 7 to 30 days of being credited, and wagering requirements must be completed within the same window. Unused bonus funds will be forfeited at the end of the validity period, so always check the expiry date before accepting an offer.

fastpari offers a loyalty programme that rewards regular players with points for every wager placed. Accumulated points can be redeemed for bonus credits, free spins, or exclusive VIP benefits. As players progress through loyalty tiers, they unlock perks such as higher withdrawal limits, dedicated account management, and priority customer support. Details of the current tier structure are available in the Promotions section of your account.

fastpari operates as an entertainment platform and uses SSL encryption and fair-play certified gaming software to ensure a secure experience for all players. We recommend that players in Bangladesh review their local regulations regarding online gambling before playing. fastpari does not make specific claims about licensing from Bangladeshi government bodies and encourages all players to play responsibly and within the laws applicable to them.

fastpari uses 256-bit SSL encryption on all data transmitted between your device and our servers, ensuring that your personal details, payment information, and account data cannot be intercepted. We do not store complete card numbers or mobile banking PINs on our servers. Our data handling practices are described in full in the fastpari Privacy Policy, which we encourage all players to read.

The minimum age to play on fastpari is 18 years. We enforce a strict 18+ policy across all products on the platform. Age is verified during the KYC process using government-issued identity documents. Any account found to belong to a player under 18 will be closed immediately, deposits returned, and winnings forfeited. fastpari maintains a zero-tolerance policy on underage gambling.

To self-exclude from fastpari, navigate to Account Settings, select Responsible Gaming, and choose the Self-Exclusion option. You can select a period of 6 months, 1 year, 2 years, or permanent exclusion. Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and your account details. Self-exclusion takes effect within 24 hours and your account will be locked for all gaming and deposits during the exclusion period.

fastpari customer support is available 24 hours a day, 7 days a week. You can reach the team via live chat directly through your account dashboard, or by emailing [email protected]. For responsible gaming concerns, mark your email subject as "Responsible Gaming" for priority handling. Our support team is trained to assist with account queries, payment issues, bonus questions, and technical problems in English.